Free Mediation Service in Calgary: What to Expect

Curious about free mediation services in Calgary? In this article, we explain what happens during a mediation session, how mediation resolves conflicts, and why it’s an effective solution for reducing stress and finding peace.

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Conflict can feel overwhelming—especially when it involves someone you see regularly, like a neighbour, friend, or family member. The stress of unresolved disputes can take a toll on your relationships, mental health, and even your daily peace of mind. But it doesn’t have to be that way.

Mediation offers a practical, collaborative approach to resolve conflicts without the need for costly legal action or escalating tensions. Imagine turning a heated disagreement into an opportunity for understanding and compromise. At CMCS, our free mediation services help Calgary residents do exactly that.

Here’s what you need to know about the process and how it can transform conflict into resolution.

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Step 1: Initial Contact and Screening

Before scheduling your mediation session, we’ll begin with an intake process. This step helps us understand your situation and ensure that mediation is the right fit for your conflict.

What happens during intake?

  • You’ll provide basic information about the conflict, such as who is involved and the nature of the dispute.

  • Our team will assess whether the issue meets the criteria for mediation.

  • If mediation is appropriate, we’ll schedule a session at a time that works for all parties.

conflict coordinator explains how to sign up for free mediation calgary

Tip: Be honest and open during this step. The more we understand about your conflict, the better we can assist you.


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Step 2: The Mediation Session

Mediation sessions are typically held in a neutral, private setting to ensure everyone feels comfortable. They can be either in-person or on a Zoom conference call. CMCS’s trained volunteer mediators facilitate the process, guiding participants through constructive conversations.

What you can expect during the session:

  • Opening Statements: parties will have an opportunity to create an agenda that will help to create the mediation summary. Mediators will outline the rules and review what confidentiality will look like for both parties.

  • Facilitated Discussion: Mediators will ask questions, clarify points, and help keep the conversation focused on finding solutions.

  • Collaborative Problem-Solving: Together, participants will brainstorm and agree on practical solutions to address the conflict.

online zoom mediation meeting to reduce conflict with neighbours

Mediators remain neutral and do not take sides. Their role is to create a safe space for productive dialogue.


reaching an agreement with neighbours in mediation for conflict

Step 3: Reaching an Agreement

One of the primary goals of mediation is to create a mutually acceptable agreement that resolves the conflict.

How agreements are finalized:

  • Mediators will help document the solutions you’ve agreed upon.

  • The agreement will be provided to both parties.

  • While agreements are not legally binding, they are built on mutual understanding and often lead to lasting resolutions.

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Tip: Keep a copy of your agreement handy. It serves as a helpful reminder of the solutions you’ve created together and can prevent misunderstandings in the future.

conflict with neighbours is stressful

Why Choose Mediation?

Mediation is an empowering process that allows individuals to take control of their conflicts rather than escalating them. Benefits include:

  • Confidentiality: All discussions during mediation are private and cannot be used in legal proceedings.

  • Cost-Effective: CMCS offers free mediation services, saving you the expense of costly legal action.

  • Faster Resolutions: Most conflicts can be resolved in just one or two sessions.

  • Improved Relationships: Mediation fosters understanding and collaboration, helping to rebuild trust.

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frequently asked Questions About Mediation

How long does a mediation session last? Most sessions last between 1 to 2 hours, depending on the complexity of the conflict.

Who can participate? Mediation is open to individuals, families, and community groups experiencing conflict. All parties must agree to participate willingly.

What types of conflicts can CMCS mediate? We assist with a variety of disputes, including:

  • Neighbour issues (noise, property lines, parking)

  • Community or board conflicts

  • Family disagreements

  • …and more! (contact our intake coordinators to find out if your conflict qualifies)

taking a step towards peace with conflict resolution services

Ready to Take the Next Step?

If you’re tired of unresolved conflict, mediation with CMCS could be the solution you’ve been looking for. Our trained coordinators and volunteers are here to guide you through the process and help you find lasting peace. Don’t let conflict hold you back. Mediation is just a call away.

  1. Learn more: Read more information about our services.

  2. Find out if you qualify: Take our 45-second anonymous quiz to see if your situation qualifies for mediation.

  3. Call: Reach out to a CMCS Intake Coordinator at 403-269-2707.

  4. Email us: Contact us via our contact form to find out more and sign up today.

build a stronger calgary community

Build a Stronger Community with CMCS

At CMCS, we believe in the power of listening, understanding, and collaboration. Through our free mediation services, we’re helping Calgary residents resolve conflicts and create stronger, more connected communities—one resolution at a time.

Have you experienced the benefits of mediation? Share your story with us (we’ll keep it confidential unless you specify otherwise)! And if you know someone who could benefit from our services, share this article to help them take the first step toward resolution.

Stay connected with CMCS by following us on LinkedIn, Facebook, and Instagram for updates, resources, and tips on community mediation in Calgary. Together, we can foster harmony and understanding in our neighbourhoods.

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